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 From:

 Iqbal Soofi <iqbalnri@yahoo.com>

To:   

undisclosed recipients: ;

 

Subject:   

Government of India has an online Grievance forum

 

Date:   

Mon, 27 Apr 2009 12:13:38 IST

 


Dear Friends,  
Government of India has an online Grievance forum at http://www.pgportal.gov.in/

Can you imagine this is happening in INDIA?
The government wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like:

  1. Railways
  2. Posts
  3. Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) Mahanagar Telephone Nigam Limited (MTNL)
  4. Urban Development (Delhi Development Authority (DDA), Land Development Office (L&DO), Central Public Works Department (CPWD), etc)
  5. Petroleum Natural Gas
  6. Civil Aviation (Air India, Airports Authority of India, etc)
  7. Shipping, Road Transport Highways
  8. Tourism
  9. Public Sector Banks
    1. Allahabad Bank
    2. Andhra Bank
    3. Bank of Baroda
    4. Bank of India
    5. Bank of Maharashtra
    6. Canara Bank
    7. Central Bank of India
    8. Corporation Bank
    9. Dena Bank
    10. Indian Bank
    11. Indian Overseas Bank
    12. Industrial Development Bank of India Ltd
    13. National Bank for Agriculture and Rural Development
    14. Oriental Bank of Commerce
    15. Punjab Sind Bank
    16. Punjab National Bank
    17. Small Industries Development Bank of India
    18. State Bank of Bikaner Jaipur
    19. State Bank of Hyderabad
    20. State Bank of India State
    21. Bank of Indore
    22. State Bank of Mysore
    23. State Bank of Patiala
    24. State Bank of Travancore
    25. Syndicate Bank
    26. UCO Bank
    27. Union Bank of India
    28. United Bank of India
    29. Vijaya Bank

10.  Public Sector Insurance Companies
      o    GIC of India
      o    Life Insurance Corporation of India
      o    National Insurance Company Ltd.
      o    The New India Assurance Company Ltd.
      o    The Oriental Insurance Company Ltd.
      o    United India Insurance Company Ltd.
11.   National Saving Scheme of Ministry of Finance
12.   Employees Provident Fund Organization
13.   Regional Passport Authorities
      o    Regional Passport Office, Ahemadabad
      o    Regional Passport Office, Amritsar
      o    Regional Passport Office, Bangalore
      o    Regional Passport Office, Bareilly
      o    Regional Passport Office, Bhopal
      o    Regional Passport Office, Bhubaneswar
      o    Regional Passport Office, Chandigarh
      o    Regional Passport Office, Chennai
      o    Regional Passport Office, Cochin
      o    Regional Passport Office, Coimbatore
      o    Regional Passport Office, Dehradun
      o    Regional Passport Office, Delhi
      o    Regional Passport Office, Ghaziabad
      o    Regional Passport Office, Goa
      o    Regional Passport Office, Guwahati
      o    Regional Passport Office, Hyderabad
      o    Regional Passport Office, Jaipur
      o    Regional Passport Office, Jalandhar
      o    Regional Passport Office, Jammu
      o    Regional Passport Office, Kolkata
      o    Regional Passport Office, Kozhikode
      o    Regional Passport Office, Lucknow
      o    Regional Passport Office, Madurai
      o    Regional Passport Office, Malappuram
      o    Regional Passport Office, Mumbai
      o    Regional Passport Office, Nagpur
      o    Regional Passport Office, Patna
      o    Regional Passport Office, Pune
      o    Regional Passport Office, Raipur
      o    Regional Passport Office, Ranchi
      o    Regional Passport Office, Shimla
      o    Regional Passport Office, Srinagar
      o    Regional Passport Office, Surat
      o    Regional Passport Office, Thane
      o    Regional Passport Office, Trichy
      o    Regional Passport Office, Trivandrum
      o    Regional Passport Office, Visakhapatnam
14.   Central Government Health Scheme
15.   Central Board of Secondary Education
16.   Kendriya Vidyalaya Sangathan
17.   National Institute of Open Schooling
18.   Navodaya Vidyalaya Samiti
19.   Central Universities
20.   ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour.


Many of us say that these things dont work in India . Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as its clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who dont know about this facility. This way we can at least raise our concerns instead of just talking about the System in India.


Invite your friends to contribute for many such happenings.
--  Iqbal Soofi